Introduction

Introduction

Welcome to the Yofi documentation! This guide will help you understand how Yofi can empower your Shopify store by protecting it from bad actors, optimizing your operations, and helping you better understand your customers.

In today's competitive online marketplace, merchants face numerous challenges, including:

• Checkout Bots: These automated programs can quickly snatch up valuable inventory, preventing legitimate customers from making purchases.

• Loyalty Abusers: Individuals who exploit loyalty programs or policies for personal gain, potentially costing your business money and resources.

• Resellers: Customers who purchase items not for personal use but to resell them at inflated prices, often impacting your brand image and pricing strategies.

• Return Fraud / Abuse: Customers or organizations that use return fraud schemes on your store.

Yofi is a comprehensive solution designed to combat these issues and more. Our platform tackles the challenges of digital identities head-on, ensuring that your business is protected from these detrimental activities.

How Yofi Helps

Yofi goes beyond simply identifying bad actors; it provides valuable insights that allow you to make data-driven decisions. By using our app, you can expect to:

• Eliminate Bad Actors: Our robust system identifies and prevents bots, resellers, duplicate accounts, and other unwanted visitors from impacting your sales and operations.

• Reduce Customer Acquisition Costs: By focusing on legitimate customers and improving your understanding of their needs, you can optimize your marketing campaigns and reduce overall acquisition spending.

• Segment Your Customer Base: Identify and group customers based on their behaviors and interactions, enabling you to personalize marketing messages and product recommendations.

• Optimize Operations: Enhance fulfillment times, improve inventory management, and streamline software spending by understanding the demand patterns generated by your true customer base.

• Analyze Customer Intent: Gain deep insights into why your customers are making purchases, allowing you to anticipate demand and adjust your strategies accordingly.

Get Started

Ready to transform your Shopify store? Install Yofi today and take control of your digital identities. You can access the app through the Shopify app store:

https://apps.shopify.com/botnot-public-staging

This documentation will walk you through the app's features, settings, and best practices, allowing you to harness the full power of Yofi and create a more sustainable and successful business. Let's get started!