Enable a Slack Connection (Incoming Webhook)

This guide walks you through enabling Slack notifications by creating an Incoming Webhook in Slack and adding it to Yofi so we can post risk-score alerts into your chosen channel.

What you’ll get

Once enabled, Yofi can send messages to Slack (for example: high-risk customer, high-risk return, claim review needed) directly into a channel your team monitors. Incoming webhooks are designed for exactly this: posting messages from an app into Slack via a dedicated webhook URL.

---

Prerequisites

• You must be able to create/manage Slack apps in your Slack workspace, or have someone who can.

• You should know which Slack channel should receive alerts (e.g., #risk-review, #returns-fraud, or a sandbox channel first).

---

Step 1: Create a Slack App

1. In Slack’s developer settings, create a new Slack app (or use an existing one that your team owns).

2. Associate it with the workspace where you want alerts posted.

Tip: Use a dedicated app name like “Yofi Risk Alerts” so messages are easy to recognize.

---

Step 2: Enable Incoming Webhooks

1. In your Slack app settings, open Incoming Webhooks.

2. Toggle Activate Incoming Webhooks to On.

---

Step 3: Create the Webhook URL (choose the channel)

1. Click Add New Webhook to Workspace.

2. Select the channel where Yofi should post.

3. Click Authorize.

After authorizing, Slack will generate a webhook URL (it typically looks like a hooks.slack.com/services/... URL) and list it in the app settings.

Private channels: If you want alerts in a private channel, you must be a member of that channel before authorizing.

---

Step 4: Add the Webhook URL to Yofi

In Yofi, go to the Slack connection setup (your admin/settings area) and paste the Incoming Webhook URL.

• Navigate to the Rules tab

• Click Create Rule

• Define the condition that should trigger a Slack alert

• Paste your Slack Webhook URL into the Slack hook field

• Click Save to activate the rule and complete the configuration