Shopify Bad Actor Report

What is the Free Bad Actor Report?

The Free Yofi Bad Actor Report is a comprehensive assessment designed to help brands identify return fraud and abuse within their operations. Yofi will pinpoint key attack vectors, quantify their impact, and provide actionable recommendations to reduce losses and unlock better return experiences for loyal customers.

How It Works

1. Request Your Free Report

Brands can request a Free Yofi Report by emailing [email protected], with no financial commitments required. The report provides valuable insights into potential vulnerabilities and their impact on your business.

1. Installation of Yofi

Yofi is a single-click installation from the Shopify App Store that seamlessly integrates into any Shopify environment. This process takes less than a minute, allowing Yofi to begin analyzing historical orders immediately to flag potential fraudulent or suspicious activities without disrupting ongoing operations.

After Installing Yofi within Shopify

• Access your Return Management Tool: We support Loop, Narvar, Redo, Happy Returns, and any returns management platform that uses EasyPost for shipping.

• Generate an API Key from your Return Management Tool: You need to generate an API Key that provides us with the required data to identify return fraud.

• Guides for Generating an API Key:

  • Loop: Return and Order Permissions are required.

  • Frate: Return and Order Permissions are required.

  • Redo: Return and Order Permissions are required.

  • Narvar: Return and Order Permissions are required.

  • Happy Returns: Get Return Details and Get Outbound Shipment Details are required.

  • Support for any Returns Management Platform using EasyPost for shipping.

• Integrate the Key into the Yofi Portal: Starting leveraging Yofi's fraud and abuse detection.

Yofi Integration Page

1. Yofi Analyzes for Bad Actors: Yofi will analyze your historical data, which takes 2-3 days. During this time, Yofi will:

   1. Generate risk scores for customers, orders, and returns.

   2. Identify tactics used by bad actors.

   3. Quantify the impact of return abusers and bad actors.

   4. Recommend ways to prevent return abuse.

This process ensures that Yofi delivers actionable insights to help you reduce fraud risks, protect your profit margins and the customer experience.

Benefits of the Bad Actor Report?

Yofi’s Bad Actor Report is completely free and provides immediate value without requiring any time or effort from your team. You’ll see exactly how bad actors are abusing your system, the quantifiable impact on your bottom line, and ready-to-go strategies to stop them—all with minimal disruption to your current operations.

• Deatiled Analysis of Bad Actors: We analyze your historical order and return data to uncover specific tactics used by bad actors to exploit your return and shipping policies.

• Quantified Impact on Your Business: The report highlights the financial impact of abuse, including lost revenue, increased operational costs, and the effect on your loyal customer experience.

• Actionable Strategies to Prevent Future Abuse: Yofi provides ready-to-implement solutions to help you prevent future abuse. This includes customized rules and risk scores that can be easily applied to your Shopify environment and return management tools.

• Individualized Customer Tags and Risk Scores: We identified specific customer behaviors and assigns risk scores, allowing you to automatically flag suspicious customers and apply different return policies based on risk level.

Ready for the Bad Actor Report?

Yofi has helped leading brands like Koio, Tecovas, JD Sports, and Quip fight return fraud, protect their profit margins, and enhance customer satisfaction.

Join some of the world’s top brands in preventing return fraud and abuse—reach out to [email protected] today to see how Yofi can help protect your profits, reduce abuse, and improve customer experiences