> For the complete documentation index, see [llms.txt](https://docs.yofi.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yofi.ai/yofi-on-enterprise/free-yofi-report/shopify-bad-actor-report.md). # Shopify Bad Actor Report ## What is the Free Bad Actor Report? The **Free Yofi Bad Actor Report** is a comprehensive assessment designed to help brands identify return fraud and abuse within their operations. Yofi will pinpoint key attack vectors**,** quantify their impact, and provide actionable recommendations to reduce losses and unlock better return experiences for loyal customers. ## How It Works 1. **Request Your Free Report** Brands can request a Free Yofi Report by emailing ****, with no financial commitments required. The report provides valuable insights into potential vulnerabilities and their impact on your business. 2. **Installation of Yofi** Yofi is a single-click installation from the [Shopify App Store](https://apps.shopify.com/botnot-public-staging) that seamlessly integrates into any Shopify environment. This process takes less than a minute, allowing Yofi to begin analyzing historical orders immediately to flag potential fraudulent or suspicious activities without disrupting ongoing operations. **After Installing Yofi within Shopify** * **Access your Return Management Tool**: We support Loop, Narvar, Redo, Happy Returns, and any returns management platform that uses EasyPost for shipping. * **Generate an API Key from your Return Management Tool**: You need to generate an API Key that provides us with the required data to identify return fraud. * **Guides for Generating an API Key:** * [parcelLab](https://parcellab.com/): Follow the instructions [here](/yofi-on-enterprise/free-yofi-report/connecting-yofi-and-parcellab.md). * [Loop](https://help.loopreturns.com/en/articles/1911681#generating_api_keys): Return and Order Permissions are required. * [Frate](https://help.frate.com/): Return and Order Permissions are required. * [Redo](https://intercom.help/redo/en/collections/9175836-integration-documents): Follow the instructions [here](/yofi-on-enterprise/free-yofi-report/generating-a-redo-api-key.md). * [Narvar](https://support.narvar.com/hc/en-us/articles/360052680994-Installation-Guide#create-a-narvar-api-account-0-0): Follow the instructions [here](/yofi-on-enterprise/free-yofi-report/generating-narvar-credentials-in-shopify.md). * [Happy Returns](https://developer.happyreturns.com/partner/api/): Get Return Details and Get Outbound Shipment Details are required. * Support for any Returns Management Platform using [EasyPost](https://www.easypost.com/) for shipping. * **Integrate the Key into the Yofi Portal**: Starting leveraging Yofi's fraud and abuse detection.

Yofi Integration Page

3. **Yofi Analyzes for Bad Actors:** Yofi will analyze your historical data, which takes 2-3 days. During this time, Yofi will: 1. Generate risk scores for customers, orders, and returns. 2. Identify tactics used by bad actors. 3. Quantify the impact of return abusers and bad actors. 4. Recommend ways to prevent return abuse. This process ensures that Yofi delivers actionable insights to help you reduce fraud risks, protect your profit margins and the customer experience. ## Benefits of the Bad Actor Report? Yofi’s Bad Actor Report is completely free and provides immediate value without requiring any time or effort from your team. You’ll see exactly how bad actors are abusing your system, the quantifiable impact on your bottom line, and ready-to-go strategies to stop them—all with minimal disruption to your current operations. * **Detailed Analysis of Bad Actors:** We analyze your historical order and return data to uncover specific tactics used by bad actors to exploit your return and shipping policies. * **Quantified Impact on Your Business:** The report highlights the financial impact of abuse, including lost revenue, increased operational costs, and the effect on your loyal customer experience. * **Actionable Strategies to Prevent Future Abuse:** Yofi provides ready-to-implement solutions to help you prevent future abuse. This includes customized rules and risk scores that can be easily applied to your Shopify environment and return management tools. * **Individualized Customer Tags and Risk Scores:** We identified specific customer behaviors and assigns risk scores, allowing you to automatically flag suspicious customers and apply different return policies based on risk level. ## Ready for the Bad Actor Report? Yofi has helped leading brands like Koio, Tecovas, JD Sports, and Quip fight return fraud, protect their profit margins, and enhance customer satisfaction. Join some of the world’s top brands in preventing return fraud and abuse—reach out to **** today to see how Yofi can help protect your profits, reduce abuse, and improve customer experiences --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.yofi.ai/yofi-on-enterprise/free-yofi-report/shopify-bad-actor-report.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.